Retail internet and e-commerce orders are shipped exclusively through UPS. We cannot offer free shipping on these hemp bedding without greatly increasing the price of the bedding. We pass our negotiated rates directly to our customers and make no money on either the shipping or handling of our hemp bedding.
We do not accept returns of our bedding. If you do not find our hemp bedding to be the best bedding on the market, we will just give you a refund.
If you receive a bag that is severely damaged and missing a substantial amount of product form the bag we will send you a new bag.
Please contact us for complete details.